How does the video identification work?

You’ve already taken the first step towards sustainable and mobile banking, but are you wondering what video identification is all about? Granted, it’s a bit unusual to talk to a stranger on the selfie camera. However, this step is legally necessary because, in Germany, each bank account must be assigned to an existing person. In addition, it takes only a few minutes and is guaranteed to be more relaxed than waiting at a bank branch or standing in line at the post office.

The identification is carried out by the company IDnow, all agents are trained and certified for the process. We have summarised in this video for you exactly you have to expect.